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PagerDuty vs New Relic
Recommendation & Best Fit
Choose PagerDuty if you prioritize:
- Higher average user satisfaction rating (4.7/5)
Choose New Relic if you prioritize:
- Provides a free tier for individual exploration
- Lower starting entry cost ($19/mo vs $21/mo)
- Open source with self-hosting flexibility and full code transparency
Feature
PagerDuty
New Relic
Rating
⭐ 4.7/5
⭐ 4.6/5
Free Plan
Starting Price
$21/mo
$19/mo
Monthly Visits
16.0M
14.0M
API Support
Open Source
AI Capabilities
Mobile App
Desktop App
Browser Extension
Integrations
4 apps
4 apps
Team Size
ENTERPRISE
ENTERPRISE
PagerDuty Pros & Cons
Pros
- Reliable infrastructure
- Fast intuitive user interface
- Broad ecosystem integration
Cons
- Full feature set requires paid plan
New Relic Pros & Cons
Pros
- Reliable infrastructure
- Fast intuitive user interface
- Broad ecosystem integration
Cons
- Full feature set requires paid plan
PagerDuty Key Features
- Cloud Sync
- Multi-platform Access
- Collaboration Tools
- Export & Integrations
- Security & Encryption
New Relic Key Features
- Cloud Sync
- Multi-platform Access
- Collaboration Tools
- Export & Integrations
- Security & Encryption