Compare /
RingCentral vs Microsoft Teams
Our Verdict
Based on ratings, features, pricing, and capabilities, Microsoft Teams edges ahead in this comparison. Microsoft Teams offers better value and broader platform support.
Feature
RingCentral
Microsoft Teams
Rating
No ratings
No ratings
Free Plan
Starting Price
$20/mo
$4/mo
Monthly Visits
15.0M
300.0M
API Support
Open Source
AI Capabilities
Mobile App
Desktop App
Browser Extension
Integrations
3 apps
4 apps
Team Size
ENTERPRISE
ENTERPRISE
RingCentral Pros & Cons
Pros
- Genuinely replaces a traditional office phone system with cloud VoIP
- Combines phone, chat, and video in one subscription
- Reliable call quality and uptime for business-critical calls
Cons
- Pricing and plan structure can be confusing to navigate
- Interface feels less modern than newer, chat-first tools
- Full contact-center features require a separate, pricier product
Microsoft Teams Pros & Cons
Pros
- Deep, seamless integration with Microsoft 365 apps
- Included with many existing Microsoft licenses
- Strong enterprise compliance and admin tooling
Cons
- Can feel heavy and slower than lighter chat apps
- Channel/team sprawl gets messy without governance
- Best value requires being in the Microsoft ecosystem
RingCentral Key Features
- Cloud business phone (VoIP)
- Team messaging
- Video meetings
- Auto-attendant & call routing
- Contact center add-on
Microsoft Teams Key Features
- Channel-based chat
- Video meetings & webinars
- Native Office document co-authoring
- Third-party app store
- Enterprise-grade compliance controls