Overview
SurveyMonkey is a long-established online survey platform covering everything from quick team polls to structured market research and customer satisfaction (NPS/CSAT) tracking, with a large library of expert-written survey templates.
Available On
WebIosAndroidMobile AppAPI
Key Features
Expert-written survey templates
NPS & CSAT tracking
Skip logic & piping
Survey analytics & benchmarking
Panel access for market research
Pros
- Very high name recognition, so respondents trust it
- Strong analytics and benchmarking against industry data
- Deep template library shortens survey design time
Cons
- Interface feels less modern/design-forward than Typeform
- Response limits and branding removal require paid tiers
- Can be pricier than needed for very simple polls
Pricing Plans
FreeFREE
Free
- Unlimited surveys
- 10 questions/survey
- Basic templates
StandardPAID
$39/mo
- Unlimited questions
- Custom branding
- Skip logic
User Reviews
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Integrations
SalesforceSlackMailchimp
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Quick Info
Websitewww.surveymonkey.com
CategoryMarketing & Growth
Team SizeENTERPRISE
ReleasedJanuary 1, 1999
Last UpdatedJune 1, 2026
Monthly Visits60.0M
API AvailableYes
Open SourceNo
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AI-powered survey creation and open-text response analysis.
Best For
MarketingHRResearch