Overview
Help Scout is a leading solution in the Customer Support category, built to provide teams and professionals with high reliability, scalable infrastructure, and modern integrations.
Available On
WebMacosWindowsIosAndroidMobile AppDesktop AppAPI
Key Features
Cloud Sync
Multi-platform Access
Collaboration Tools
Export & Integrations
Security & Encryption
Pros
- Reliable infrastructure
- Fast intuitive user interface
- Broad ecosystem integration
Cons
- Full feature set requires paid plan
Pricing Plans
StarterPAID
$20/mo
- Standard plan
- Email support
EnterprisePAID
$50/mo
- Advanced controls
- Admin management
- SLA guarantee
User Reviews
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Integrations
SlackZapierGitHubGoogle Workspace
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Quick Info
Websitehelpscout.com
CategoryCustomer Support
Team SizeENTERPRISE
ReleasedJanuary 15, 2023
Last UpdatedSeptember 20, 2026
Monthly Visits9.4M
API AvailableYes
Open SourceNo
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Best For
TechnologyEnterpriseProductivity