Overview
Salesforce is the market-leading enterprise CRM, covering sales, service, marketing, and commerce through its "Clouds," and built on a highly customizable platform (Apex, Flow) that a massive ecosystem of consultants and AppExchange apps extends further.
Available On
WebIosAndroidMobile AppAPI
Key Features
Sales Cloud pipeline & forecasting
Custom objects & Apex/Flow automation
AppExchange marketplace
Einstein AI predictions
Deep reporting & dashboards
Pros
- Unmatched customization depth for complex sales processes
- Massive ecosystem of integrations and specialist consultants
- Scales to the most complex enterprise sales orgs
Cons
- Steep learning curve and implementation cost
- Can require dedicated admins to maintain effectively
- Pricing and add-ons add up quickly for full functionality
Pricing Plans
StarterPAID
$25/mo
- Lead & contact management
- Email integration
- Basic reporting
ProfessionalPAID
$100/mo
- Forecasting
- Custom app development
- Advanced automation
User Reviews
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Integrations
SlackMailchimpDocuSignGmail
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Quick Info
Websitewww.salesforce.com
CategorySales & CRM
Team SizeENTERPRISE
ReleasedJanuary 1, 1999
Last UpdatedJune 1, 2026
Monthly Visits90.0M
API AvailableYes
Open SourceNo
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Einstein AI & Agentforce: predictive lead scoring, generative email drafting, and autonomous AI sales agents.
Best For
SalesMarketingEnterpriseFinance